ITIL® 4 Strategist: Direct, Plan and Improve

ITIL Managing Professional - ITIL Specialist: Drive Stakeholder Value

The ITIL 4 Strategist: Direct, Plan and Improve module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan and Improve help with planning work, improving products, and managing change.

The course will help you to:

· Drive and manage effective organizational change

·     encourage a culture of continual improvement

·     facilitate decision-making

·     support change management

·     minimize disruption

·     innovate while remaining compliant.

Managing Professional training

Accredited training organizations offer ITIL training courses in various formats. Use our training search to find a training provider.

Please note: an ITIL 4 Foundation certification is a prerequisite for studying Drive Stakeholder Value.

Examination Format

·        40 questions

·        Multiple choice

·        28 out of 40 marks required to pass (70%)

·        90 minutes

·        Closed book.

Certification Renewal

Starting in 2023, all PeopleCert Global Best Practice certifications must be renewed after 3 years.